Last updated: March 20, 2025:

At Valora, your privacy matters to us. Below you’ll find our full Privacy Policy, written with transparency and care.

This Privacy Policy describes how Valora (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopvalorajewelry.com (the “Site”) or otherwise interact with us. Please read this policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will appear on this page with an updated “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information in order to provide and improve our services. This includes:

1. Information You Provide to Us

• Name, address, email, phone number
• Order and shipping details
• Account login information
• Messages sent through customer support

2. Information We Collect Automatically

We collect usage data through cookies and similar technologies, such as

• IP address and device/browser information
• How you interact with our site and emails

3. Information from Third Parties

We may receive your information from:

• Shopify (our platform provider)
• Payment processors (to complete your order)
• Advertising and analytics partners

Cookies

We use cookies to enhance your experience and understand how our site is used. You can manage cookies in your browser settings. Learn more at Shopify’s Cookie Policy.

How We Share Your Information

We may share your data with:

• Service providers (e.g. shipping, payment, IT support)
• Advertising and analytics partners (only with consent)
• Affiliates or corporate partners
• Legal authorities when required

We do not sell or share your personal data without your consent.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Request portability of your information
• Opt out of marketing or targeted advertising
• Withdraw consent
• File a complaint with a data authority

To exercise your rights, please contact us at the email address below.

International Users

If you are located outside of Europe, your data may be processed in other countries. We use recognized safeguards such as Standard Contractual Clauses to protect your information.

Children’s Data

Our services are not intended for children under 16. If we learn that we have collected personal data from a child, we will delete it promptly.

Security and Retention

We use reasonable safeguards to protect your data. We retain information only as long as needed for our services, legal obligations, or support.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

📧 support@shopvalorajewelry.com

Valora is the data controller of your personal inform